Benefits

Responsiveness

Global 24-hour Support

A PACS is only as good as the service that backs it up, and NovaPACS is backed by live, 24-hour support that has the knowledge and expertise to answer any question. In addition, our technicians can remotely connect with your PACS to offer on-screen instruction or fix any problems you may encounter right when they happen. Say good-bye to slow email or fax support forever.

All our hardware is backed by a nationwide four-hour response guarantee to ensure your PACS is always up and running. At NovaPACS, your satisfaction is our ultimate goal, and everything we sell is backed by the highest levels of service and support.

If you have any questions about NovaPACS service or support, email info@novarad.net or call 877-668-2723.

THE NOVARAD ADVANTAGE

  • Live, 24-hour tech support
  • Remote assistance right on your PACS screen
  • Immediate software fixes anywhere in the world
  • Four-hour hardware response time